When everything is clear that is best for everyone. That is why we have written some general terms and conditions. In it we share with you what we will do for you, for instance when something turns out wrong with a piece of furniture we have sent you. And we explain what we expect of you, like how we would like you to take care of the furniture while it is in your home. We made a handy PDF for you which you can download here. Should we have not explained something clear enough, please do not hesitate to let us know (you can find ways to reach us here) and we are happy to elaborate.